Divemasters Wanted!




Job Description : Divemaster/Boat Crew/Retail Center Staff



DUTIES AND RESPONSIBILITIES Guide
A part time or full time hourly position rotating through Dive and Snorkel Charters, Discover Scuba Diving/Scub Tune Ups, and Retail
A varied schedule will include day, evening and weekend shifts

Essential Job Functions:
Execute all duties as boat crew for snorkel, scuba, and special charter trips including, but not limited to, boat set up and breakdown, boat maintenance, briefings, interpretive tours, guiding and site setting
Independently supervise guided tours and run Divemaster Conducted Programs
 Set up, check out, distribute and maintain rental equipment, blend nitrox and fill air cylinders as needed
Enthusiastically answer inquiries
Attend all staff meetings and all in-service training programs

Requirements:
Active Status PADI Divemaster
V&B Professional Liability Insurance
DAN Dive Accident Insurance
US Citizen or have valid visa or immigration status to work in the US
Valid US drivers license
Ability to lift 50 pounds
Maintain DOT Drug testing card



Job Description : Retail Center Staff


DUTIES AND RESPONSIBILITIES GUIDE
A part time or full time hourly position that rotates through retail sales, equipment inspection & repair, gas blending, charter reservations, and booking scuba training courses
A varied schedule will include day, evening and weekend shifts
Essential Job Functions:
Greet customers and ascertain what each customer wants or needs.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Enthusiastically answer incoming calls.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Recommend, select, and help locate or obtain equipment based on customer needs, desires, and stock levels.
Independently sell and set up the following: retail items ranging from T-shirts to Trimix Computers, Diving & Snorkel Charters, gas fills, and training courses from DSD to OWSI.
Answer questions regarding the items listed above.
Describe and explain equipment use, operation, and care to customers.
Demonstrate use or operation of equipment.
Clean shelves, counters, and displays.
Exchange merchandise for customers and accept returns.
Bag or package purchases.
Help customers try on or fit equipment.
Inventory stock.
Prepare equipment for purchase or rental.
Prep equipment for delivery.
Estimate and quote equipment packages.
Estimate cost of repair or service of equipment.
Estimate cost of service, gear, or training required, such as “Cost of Sidemount Diver Course, Price of Sidemount BCD, Cost of Gas Fills, and Dive Charter” requested to complete Sidemount Diver specialty from the dive boat in their own BCD.
Rent gear and prepare rental contracts for customers.
Distribute and maintain rental equipment, blend nitrox and fill air cylinders as needed.
Attend all staff meetings and all in-service training programs.


Other Skills/Attributes
Self-motivated, professional, courteous and enthusiastic team player
Have a friendly outgoing personality and be goal oriented
Possess strong communication and exceptional customer service skills
Maintain an organized and neat work environment
Be passionate about your interests and personal growth
Able to multi-task in a multi-disciplined work environment
Adhere to training standards as set by PADI, EFR, and DAN
Follow personal and professional safe diving practices
Comply with Down Under Dive Shop dress code and code of conduct as described in employee handbook, and Retail Center Staff

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